Browse our Events
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Member Orientation
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Annual Meeting
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Presentation by Lawrence Reid, PMP, CBAP, CSM (Bedford, Texas)
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Date
Name of the activity
PDUs
Hours
Price
Mar
2
2021
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11
2021
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25
2021
Member Orientation
Type of category: Chapter Events
Date: March 2nd, 2021
Hour: 6:00PM to 8:00PM
# of PDUs: 0
This event is focused on welcoming our new members. If you are a new member, or a current member looking to learn more about the chapter and getting involved, then this event is for you. There is no charge to attend, but the event is only open to members of the Midlands Chapter. We will discuss a brief history of the chapter, introduce the members of the Board, discuss volunteer opportunities, and have an open discussion about your goals in being member of the chapter. We want to support all of our members in their personal and professional goals, so be ready to share a little about yourself. This is a remote meeting being hosted via Zoom, and the link will be provided on the day of the event to those who are registered.
Price
Members: Free
Non members and Guests: Free
It is no longer possible to register for this event
Annual Meeting
Type of category: Chapter Events
Date: March 11th, 2021
Hour: 6:00PM to 8:00PM
# of PDUs: 0
Join us for a review of the Chapter's accomplishments in 2020, planned goals for 2021, and an open forum discussion to provide direct feedback to the Board of Directors regarding member expectations, professional development needs, and volunteering. Learn how we are collaborating with other chapters, key changes in PMI's exam prep training, and how you can get the most out of your membership for professional networking. This is a remote meeting being hosted via Zoom, and the link will be provided on the day of the event to those who are registered.
Price
Members: Free
Non members and Guests: Free
It is no longer possible to register for this event
Presentation by Lawrence Reid, PMP, CBAP, CSM (Bedford, Texas)
Type of category: Special Event
Date: March 25th, 2021
Hour: 6:00PM to 7:15PM
# of PDUs: 0
Managing Customer Relationship Management (CRM) Selection & Implementation Projects Summary Description of Presentation: CRM solutions are complex and impact many departments throughout the organization and beyond. The tools and techniques used to manage these complex implementations and integrations are also continuing to evolve. Traditional waterfall and agile methodologies both have their place in the CRM lifecycle. The era of CRM began as a progression from just sales automation to encompass a more holistic view of the customer. In the early years, CRM was considered a novelty or luxury. Today, CRM systems are as crucial to running a business as the company’s accounting system. In fact, they are tightly integrated to manage the products or services for sales, pricing, inventory, and customer credit. Customer support is no longer an afterthought either. Now, it is also built directly into the CRM as a part of the customer life cycle. In the future, the influence of social media will shape how companies use CRM systems. A.I. as augmented information or artificial intelligence will continue to evolve and impact CRM implementations and the way we manage them. Learning Objectives: • Understand what a CRM is and why is it critical to organizational success • Learn how to identify CRM stakeholders • Understand the roles of the major stakeholders • Learn how to manage collaboration across stakeholder groups • Understand which metrics to use to measure success • Learn how to apply mastery of these skills to other types of projects
Price
Members: $10.00
Non members and Guests: $10.00
It is no longer possible to register for this event
